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Run AI vishing simulations safely and at scale

Test executive, finance, and helpdesk teams against AI voice-clone fraud with consented, controlled scenarios and measurable risk outcomes.

The problem

Voice-based fraud is now the fastest-growing initial-access vector — but most organizations have never tested whether their people can detect a cloned voice on a phone call.

Why it matters now

Off-the-shelf AI voice tools clone an executive in seconds. Finance, treasury, and helpdesk teams are the new front line and need realistic, consented practice.

How Verasity™ solves it

AI voice scenarios

Configurable executive, vendor, IT helpdesk, and finance impersonation flows with consent controls.

Multi-channel sequences

Pair voice calls with SMS or email follow-up to simulate realistic attacker chains.

Outcome scoring

Capture answers, transfers, and policy violations as structured signals into the Human risk score.

Coaching moments

Trigger short, contextual reinforcement training immediately after a risky simulation.

Step-by-step workflow

  1. 1

    Define target cohorts (finance, exec admins, IT helpdesk).

  2. 2

    Pick a scenario template (CEO wire request, vendor bank-change, helpdesk MFA reset).

  3. 3

    Schedule consented call windows; recordings are stored per your retention policy.

  4. 4

    Score each interaction against policy criteria.

  5. 5

    Deliver micro-coaching and report aggregate results to leadership.

Example scenario

A cloned-voice 'CFO' calls an AP analyst requesting an urgent wire to a new vendor. The platform records the analyst's response, scores it against the callback policy, and triggers a 60-second coaching module if violated.

Outcomes you can expect

  • Quantified vishing susceptibility per team and per role
  • Documented readiness for executive and finance impersonation
  • Just-in-time micro-training after risky interactions
  • Evidence to support callback and verification policies

Metrics tracked

  • Compliance rate with callback and verification policy
  • Time-to-escalation on suspicious calls
  • Susceptibility delta after coaching
  • Per-role and per-region readiness scores

Related product module

Vishing Simulation product overview

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Vishing Simulation Buyer's Guide

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